As we face AI’s profound and rapidly expanding impact, ethical and practical questions arise for how to effectively harness AI while preventing its worst externalities. Authors Leah Wing, Chris Draper, Scott Cooper, and Daniel Rainey will present on their new book, Governing Artificial Intelligence (2025) exploring the value of an AI governance eco-system—encompassing legislation, regulation and professional and international standards. A case study of international standards for AI in online dispute resolution will be examined along with strategies for coordinating governance mechanisms and suggestions for AI developers, providers, and users.

About the Speakers:

Leah Wing, Ed.D., is Director of the National Center for Technology and Dispute Resolution (NCTDR) and Senior Lecturer II and Honors Director, Department of Legal Studies, University of Massachusetts Amherst, USA where she received the University Distinguished Teaching Award and the College of Social and Behavioral Sciences College Outstanding Teaching Award. Leah is co-founder, board member, and incoming 2026 President of the International Council for Online Dispute Resolution (ICODR). Leah co-led the development of the NCTDR-ICODR Online Dispute Resolution Standards which were adopted in full by the International Organization for Standardization in ISO Standard #32122 (2025). She served as a researcher on early interdisciplinary experiments in online dispute resolution and her present research projects focus on ODR ethics and AI and on technology and disaster response. Leah serves on the editorial boards of the International Journal of Online Dispute Resolution and Conflict Resolution Quarterly. As a trainer and consultant, Leah has worked with hundreds of agencies and organizations both in the U.S. and internationally.

Chris Draper, Ph.D., P.E., is a technologist whose career has focused on reducing human errors using novel technologies in safety critical environments. He has held roles from computational modeler in the aerospace industry to C-suite positions in the renewable fuels industry, and supported entrepreneurial and intrapreneurial efforts at companies ranging from startups to Fortune 100 companies in industries including real estate to automotive to education. In the LegalTech space, he has been a longtime contributor and leader to problems of data security, confidentiality, and equitable information use for applications ranging from dispute resolution to access to justice. He is a Visiting Scholar at the Indiana University Ostrom Workshop focusing on blockchain governance and intangible valuation and a Fellow of the National Center for Technology in Dispute Resolution.

Scott Cooper has been involved in global governance issues most of his career; on consumer protection issues in the U.S. House of Representatives; working on global electronic commerce issues reporting to the CEO of Hewlett-Packard; and as Vice President for Policy at the American National Standards Institution. He was federal government affairs manager in the Washington D.C. office of Hewlett-Packard and was responsible for global electronic commerce, Internet and advanced network services issues for HP. Scott has worked closely on U.S. legislation dealing with nanotechnology, electronic signatures and authentication, telephone competition, Internet taxes and consumer protection issues, such as privacy. Before joining HP, Scott was director of Electronic Commerce at the American Electronics Association (AEA), and manager of Telecommunications Policy at Intel. He also worked for many years for the U.S. Congress. As professional staff for the Commerce Committee of the House of Representatives he had responsibility for the Federal Trade Commission (FTC), the Federal Communications Commission (fcc), and the Interstate Commerce Commission (ICC).

Daniel Rainey is a founder and principal in Holistic Solutions, Inc. (HSI), which he and his wife/partner Julia Morelli founded in 1996 as a home for their practice in dispute resolution, organizational development, and communication. He is a Fellow of the National Center for Technology and Dispute Resolution, housed at the University of Massachusetts Amherst. He is a founding member of The International Council for Online Dispute Resolution (ICODR), an international consortium that drives the development, convergence, and adoption of open standards for the global effort to resolve disputes and conflicts using information and communications technology. He has developed graduate level ODR courses for several universities, in addition to skills based ODR training for dispute resolution centers and professional associations. As a consultant, he has worked with clients in the development of ODR resources, ADR programs, intercultural negotiation skills, Ombudsman programs, and organizational conflict engagement programs in the public, private, and non-profit sectors. In September, 2017, he retired as the Chief of Staff for the National Mediation Board, and in October, 2017, at the Association for Conflict Resolution annual conference, he received the Mary Parker Follett Award for innovation in dispute resolution.

Co-Sponsored By: College of Social and Behavioral Sciences, Public Interest Technology Initiative, School for Public Policy, Department of Legal Studies, Data Analytics and Computational Social Science Program, and the National Center for Technology and Dispute Resolution.